Headliners - Spa - How To Spa

While you are here, please let us know how we can create the best experience for you.

Please alert us to any medical conditions or any discomfort you may be experiencing while you are here. We try to anticipate your needs and desires as much as possible, but communication and input from you is crucial. We encourage you to speak up during any treatment if you should feel uncomfortable, or if your needs are not being met. This helps us to better accommodate and please you, to ensure your most positive and relaxing experience.

We have anticipated the following questions you might have. Please feel free to call us with any other questions or concerns.

Are there medical benefits to the Spa?
Although we are not medical professionals, many of our treatments offer relief from aches and pains and can be beneficial to overall wellness and stress relief.
Do I have to disrobe entirely for my Spa treatments?
For some of our treatments it is recommended that you undress, but you will be covered at all times. Our therapists are trained to "privacy drape", which allows the areas on your body to be treated with complete modesty and respect for your privacy at all times.
What do I need to bring with me?
Just wear comfortable clothing. Leave all your valuables at home. A robe, facial wrap, and slippers will be provided for you to wear and a locker will be issued to keep your personal belongings in.
Is there a limit to the number of spa treatments I should plan in one day?
Generally four treatments and four hours is the recommendation. Do not over schedule, leave time to enjoy our relaxation room. Lunch is available with prior notice.
Should I shave before my treatments?
We do not recommend shaving 24 hours prior to any body or facial treatments.
Are children allowed in the spa?
To maintain a relaxing spa atmosphere for all our guests, children are not permitted in our spa.

s p a e t i q u e t t e

To ensure that you and those around you enjoy the full benefits of the Spa, please keep in mind the following guidelines:
Punctuality.
In order to maximize your spa experience we recommend arriving at least 15 minutes prior to your scheduled start time. This gives you ample time to change, fill out the necessary paperwork and take a few minutes to unwind and enjoy our relaxation room. Please remember your spa service will end at the scheduled time so the next client is not delayed. We reserve the right to charge you full price if your late arrival prevents us from accommodating your full service.
Noise Control.
We require all cell phones and electronic devices to be turned off while in the spa area. Sorry, there are no exceptions. You may leave our number with your contacts in case of emergency, and we will locate you during your visit.
Cancellations & No Shows.
When a cancellation is necessary, please call 24 hours in advance. Failure to cancel within 24 hours will result in being charged half the service price to pay for the scheduled therapist. Please inquire for additional information.
Gift Certificates.
Issued in dollar amounts only and are not refundable for cash or credit. Gift certificates do not have an expiration date and may
be used for any service, product or gratuity.
Service Series.
May only be used for the service originally purchased for. Any price increases are the responsibility of the service recipient.
Refunds.
Headliners does not offer refunds on retail products, services or gift certificates. Credit will be issued on any returned products within 30 days of purchase and when accompanied by the receipt.
Gratuities.
As in any service profession a guide of 15% to 20% of the rendered service is customary. Envelopes are provided at the front desk for your
convenience. Some of our packages include a gratuity. Please inquire at the front desk.

We appreciate you spending your relaxation time with us and hope you enjoy your visit.

Headliners is not responsible for lost or stolen personal property. Please leave any valuables at home. Headliners reserves the right to change this spa menu, refuse any treatments due to health concerns and does not refund for services rendered. Only the scheduled guest is allowed in the treatment room during services.